How do I fix wrong information on my school's listing?

Question

Accepted Answer

The fastest route is to claim the listing first, then correct it yourself. Every school page on this site carries a claim option for someone who represents the school. Claiming tells us the listing is yours to maintain; once a claim is verified, updates you submit go for admin review and then onto the live listing. The claim form on the school page asks who you are and how to reach you, and the site advises that review usually takes 1 to 3 business days. Claiming, like the basic listing itself, is free, and it is worth doing even when nothing is wrong yet, because the person who holds the claim is the person who can put a moved address, a new phone number or a changed grade range right without waiting on anyone else.

If you cannot claim the listing, or the error is urgent, use the site's contact form instead and tell us exactly what is wrong and what it should say. Corrections carry more weight with evidence attached or linked: your school's own website page showing the correct address, hours or grades served is usually enough, and an official document settles anything a family safety concern turns on. Under the site's Lister Terms, listers warrant that their information is true, accurate and current and promise to update it promptly when it changes, and the site can suspend or remove a listing in response to a credible report, so a correction backed by evidence is acted on as part of that accuracy system, not as a favour.

One practical note on how to reach us: this site is forms-only for contact, and no contact email address is published, so please do not go looking for one or send corrections anywhere else. Use the claim flow on your school's own page for anything you can verify as the school's representative, and the contact form for everything else, naming the school and the exact field that is wrong in your message. That gives the review team a record they can act on and keeps your correction attached to the right listing.